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Most-Asked Questions

  1. Does PriceAngels.com offer free shipping service for any product?
  2. Does PriceAngels.com match competitors pricing?
  3. Is there any discount for bulk/volume purchases?
  4. Is it safe to shop on-line at PriceAngels.com?
  5. Can I choose other Payment except PayPal?
  6. Can I choose shipping methods other than Airmail or EMS?
  7. What Can I do if I want to know more details or information about a product?
  8. How do I get tracking number for my Order?
  9. Does PriceAngels.com accept phone, fax or E-mail orders?

Does PriceAngels.com offer free shipping service for any product?

Yes, Priceangels.com offers worldwide free-shipping service.

All products come with free shipping by standard airmail or registered airmail. If your order is over $15 or you choose registered airmail, your package will be sent with tracking number available to trace online.

Does PriceAngels.com match competitors pricing?

Although it is not always possible to match the prices offered by our competitors, we would like the opportunity to win your business. On the product pages, there is a "report a lower price" link. Simply click on the link and enter the lower price you saw, and the source for the price then send it to us. We will try to match the price and if successful, let you know by e-mail.

Prices considered for Price Match must be for IN STOCK products and available as a NEW item at a retail web based store, with full e-commerce functionality, a valid SSL certificate and credit card verification. Exact brands, packaging, items, model numbers and part numbers must match to qualify for Price Match requests. Most computer products are sold as Retail, OEM or Promotional products, and while they are often similar products, we cannot match prices on items with different packaging.

As verification of competitors' pricing is done manually, please allow 1-3 business days for the Price Match process.

Is there any discount for bulk/volume purchases?

There are two ways to enjoy the bulk/volume purchase discount:
1) PriceAngels offers volume purchase discount for customers who buy in bulk (3+,5+,10+ pieces for a single product). You can see the discount price on the item details description page.
2) Alternately, if your order exceeds 10pcs of certain item, please feel free to send your order inquiry( SKU and Quantity) to us by email to our wholesale mailbox: wholesale@PriceAngels.com or leave us a message at:http://www.priceangels.com/user_message_area.html

Is it safe to shop on-line at PriceAngels.com?

At PriceAngels.com, we guarantee your privacy and on-line shopping safety.

We are secured by a Geotrust SSL certificate to ensure that your personal information is encrypted and secure when you communicate with PriceAngels.com. We do not store any credit card information. All billing information is processed by PayPal.com, an online bank owned by eBay considered trustworthy today.

We occasionally send out email promotions and newsletters to our customers. And you can opt-in and opt-out here any time.

We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

Can I choose other Payment except PayPal?

Yes, you can pay via credit card, Western Union or Bank Telegraphic Transfer.

For credit card, you can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you do not expose your credit card number.

For payment sent via Bank Telegraphic Transfer, minimum order amount shall be at least $500 Please submit a message in "My Account" → "My Message" → "Message Request" to ask us how to send payment.

Can I choose shipping methods other than Airmail or EMS?

We can also ship your order via DHL or UPS, you need to contact us for calculation of freight and arrangement of price difference.

What Can I do if I want to know more details or information about a product?

If you haven’t registered an account yet, please register one. It is very fast and easy. If you have already have an account on www.priceangels.com, please send a message request in "My Account" →"My Message" → "Message Request", and then choose Department "Technical".

How do I get tracking number for my Order?

We will send you an email once your order is shipped out, then you can log into your account on www.priceangels.com. Go to "My Account" → "All Order", then click blue-colored order number( also known as invoice number) for more order details.

You will find tracking number looking like RA537863453CN or RB052222175HK. If your order amount is under $15 and you didn’t choose registered airmail, there is no tracking number. And then you can trace your package in certain provided links with your tracking number.

Note: If you place order as a guest, you can log into your account on www.priceangels.com, go to “My account” → “Track a single order”,and then use your order number and email to trace the order, You will find tracking number looking like RA537863453CN or RB052222175HK. If your order amount is under $15 and you didn’t choose registered airmail, there is no tracking number.

Does PriceAngels.com accept phone, fax or E-mail orders?

Unfortunately, all of the price quotes, stock status, and shipping quotes are provided online. We don't accept other methods except for wholesale business. Click here to contact us for wholesaler.

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